Privacy Policy

1. What we collect

• Account data — email address, display name, handle, avatar, and role. Sign-in itself is handled by Clerk; we never see your password.
• Creator data — scripts, character descriptions, shot prompts, the images and video you upload (among them reference photos of a face, a place or an object, and a style’s mood images), voice descriptions and voice samples, generated images and video, and the moderation verdicts attached to them. Also the story pitches Gasp writes for you and your brainstorm chats: your messages, Gasp’s replies and the story notes. A chat is yours alone while it is open; once you create a series from it, it is kept with that series, read-only, where anyone in the series’ studio can read it.
• Viewing data — which episodes you watched, your play position, likes, unlocks, the series you star as favorites, and the creators and studios you follow. A creator’s or a studio’s page shows how many people follow it; no page shows who, not to the creator or the studio either. If you subscribe to VIP, we also count your qualifying plays of each studio’s episodes every month, because that is how your subscription’s share of what creators earn is divided between them. Signed-out viewers are counted against a random, device-local id stored in your browser (gasp.sid) rather than an account.
• Reports — when you report a series, an episode, a creator’s or studio’s page, or a work inquiry you received: what you reported, your reason, and when.
• Work inquiries — when you send a creator or a studio a work inquiry: the page it is for, the kind of project, the budget range and timeline if you pick them, your message, and when you sent it and agreed that Gasp reviews it and, if it is approved, passes it on with your name, handle and account email address. Also our review of it: whether it was approved, declined, or closed because the page stopped taking inquiries, the reason, who reviewed it and when. If your page takes work inquiries: that it does and the kinds of project it lists (both shown on the page), the inquiries that reached you, whether you have read or archived each one, and the senders you block.
• Payment data — the amount, currency, product, and Stripe identifiers of a purchase. Card numbers go to Stripe directly and never touch our servers.
• Operational data — request logs, model call costs, the text sent to and returned by the AI models that draft and read for you (pitches, brainstorm replies, bibles, season plans, scripts, storyboards, styles, descriptions of your cast, places and objects, the rating review and the missing-assets scan; of the images sent with a request, only how many), error reports (when something breaks on our servers or in your browser, the error message and where in our code it happened, the page path, and your browser and operating system family, with email addresses, IP addresses, account ids and keys removed first and no account attached), and webhook receipts.

2. Why we use it

To run your account and entitlements, to generate and deliver episodes, to enforce the Content Guidelines, to detect abuse and control generation spend, to process payments, to tell you about new work from the creators and studios you follow, to review the work inquiries you send and pass on the ones we approve, and to send the emails and in-app notifications that section 8 lists.

Where the law requires a legal basis, we rely on performance of the contract for the service itself, our legitimate interest in security and abuse prevention, and consent for anything optional.

3. Who else processes it

• Clerk — authentication and account records.
• Convex — the application database and functions.
• Vercel — hosts the website. It receives every request to the site, with your IP address and browser details. It also measures the site for us: which pages are visited (the path only, never the rest of the address), the site that sent you, your country, and your browser, operating system and device type, and how fast each page loads and responds. This uses no cookies and is not tied to your account; a visit is counted against a value worked out from the request that changes every day.
• Cloudflare — Turnstile, the check on the creator application form that a person, not a script, is applying. It reads signals from your browser and device when you apply.
• fal.ai and the model providers behind it — to generate video, and to join an episode’s clips into one video when you export it. It receives each shot’s prompt and the images it is made from. It can also receive a speaking character’s voice sample, the previous clip when a shot continues one and, on some models, an id for the account that started the render. An export sends it every clip of the episode.
• OpenRouter and the model providers it sends each request to — the AI that writes and reads for you (pitches, brainstorm chats, bibles, season plans, scripts, shots, styles, descriptions of your cast, places and objects, the rating review and the missing-assets scan), every image Gasp generates, and moderation. It receives the text and prompts behind each one and the images they are drawn from. That includes a style’s mood images, any photo you upload as a reference for a face, a place or an object, and still frames of video you upload, which are checked against the Content Guidelines. We choose which providers may serve each model. Every request asks OpenRouter to use only providers that do not collect the data it sends, and never Google Vertex. Requests to our main moderation model, and to the writing models that opt in, also ask for zero data retention.
• ElevenLabs — character voices. When you design a voice, add a stock voice or hear a voice read a line, it receives the line the voice reads and, for a voice you design, the description you wrote.
• Your browser’s speech recognition — when you use Talk to type in the brainstorm chat, your browser turns your speech into text, and may send the audio to its maker to do it (Chrome sends it to Google). Gasp never receives or keeps the audio: only the text lands in your message, which nothing sends until you do.
• Mux — video encoding, storage, and signed playback. It also makes each episode’s captions automatically from the episode’s audio.
• Stripe — payments, subscriptions and creator payouts, and the receipts and invoices it emails you.
• Resend — delivers the emails Gasp sends. It receives your email address and the content of each message. An email passing on a work inquiry also carries its sender’s name, handle and message, and their email address as the address a reply goes to.

Gasp’s staff read every work inquiry before it is passed on, and see the sender’s name, handle and account email address while they review it. When we approve one, we send it to the creator, or to each owner of the studio, it was written to, with the sender’s name, handle and account email address, at the sender’s direction: the sender agrees to this when sending it. The people who receive it are other users of Gasp, not processors working for us, and what they do with it once it reaches their inbox and their email is up to them.

We do not sell personal data. The providers above, and the model providers fal.ai and OpenRouter pass requests to, may process data outside your country.

4. How long we keep it

Account data lasts as long as the account; deleting the account removes it as section 5 describes. Unpublished drafts and generated assets are kept while the account is active. When the account is deleted, a studio you are the only owner of closes: its series, drafts, and generated and uploaded files leave the library and are kept, unpublished. A studio with another owner keeps them as its own. A brainstorm chat you create a series from is kept with that series and deleted with it. A chat you have not made a series from is kept until you discard it, with no time limit; starting more than ten in one studio deletes your oldest, and leaving a studio, being removed from it, or the studio closing deletes the ones you started there. What was sent to the AI model for each pitch and reply, and what came back, is part of the drafting text below and follows its 30-day window, even once the brainstorm is gone. A follow of a creator or a studio is kept until you unfollow it, join that studio or delete your account, or until the creator deletes theirs or the studio closes because its last owner deleted theirs; a page we hide keeps its followers. A work inquiry is deleted 180 days after it was sent, whatever became of it: still waiting for our review, not passed on, or passed on and read or archived. While a report about it is open, it is kept until the report is closed. A page’s block on a sender lasts until the page lifts it or the sender deletes their account; a creator page’s block also ends when the creator deletes theirs, and a studio’s when the studio closes. Our decision on each inquiry is a moderation record (below), which names the inquiry and the page but not the message. Ledger and payment records are retained for as long as tax and accounting law requires. Moderation records, including the reports you send, the decisions made on them and an old handle we hold after changing it, are kept; deleting your account does not remove them. Logs and webhook receipts are rotated on a short schedule. The text sent to and returned by the AI models that draft and read for you (section 1) is kept for 30 days, so we can see what went wrong when a draft does, then deleted. Error reports are kept for 30 days; the grouped summary of any error is deleted 90 days after it last happened. In-app notifications are kept for up to 180 days, and for up to 90 days once you have read them. The copy our own systems keep of each email we send (the address, the reply address and the content, which for an email passing on a work inquiry includes its sender’s message, name and handle) is deleted 30 days after it was sent.

5. Your rights

Depending on where you live you may request access, correction, deletion, portability, or restriction of your data, and you may object to processing based on legitimate interest. Write to privacy@watchgasp.com and we will respond within the period the applicable law allows.

Deleting your account cancels your VIP subscription at once and removes your creator page and its images, your credits on studios’ series, your favorites, the creators and studios you follow, your likes, the work inquiries you sent and those your creator page received, whatever became of them, the senders your creator page blocked and every page’s block of you, your brainstorm chats and pitches, those kept with a series included, and your count of the day’s free chat calls. A work inquiry of yours that was already passed on stays in the email its recipients received, which we cannot delete. Our own copies of emails already sent, to you or passing on an inquiry of yours, are deleted on their usual schedule, 30 days after they were sent (section 4). Your notifications, your email preferences and the unsubscribe token behind the links in our emails are removed too, and we stop emailing you. If you are the only owner of a studio, the studio closes: its plan is cancelled, its series leave the library, every follow of it, of your creator page included, is deleted, and so are its work inquiries and blocks. A closed personal studio loses its name and picture; a closed team studio keeps its own. A studio with another owner carries on without you, and so does its plan. It keeps the work inquiries it received from others and its blocks, those you set included. While your card pays for that plan, you cannot delete your account until another owner takes over billing or the plan is cancelled. If your account is deleted some other way, the plan ends at the close of its current period (at once, if its last payment failed), so your card is not charged for it again.

Your name, email address, handle and profile picture are removed from your account record, which reads “Deleted account” from then on. Your old handle stays held, so no one else can take it. Any creator application you sent is deleted, and your email address is removed from every studio invite sent to it. What stays on the record is a closed-account number, the random ids our sign-in provider gave it (so a late message about the account changes nothing), your role, the invite code you joined the studio with, if any, and the dates of your age confirmation, your acceptance of our terms and any moderation action, with its reason. The records we have to keep, as section 4 describes, stay under that number, which no longer names you: purchases and subscriptions, unlocks, coin, earnings and payout records, moderation records, and a VIP subscriber’s plays and monthly play counts per studio, which creators’ payouts were worked out from. Your watch history (where you stopped in each episode) stays under it too. We clear the name, email address, phone number and addresses on the customer record Stripe holds for your payments, and on the records of studios that closed with your account (a closed personal studio’s record is renamed “Closed studio”). If the billing record of a studio that carries on still sends its receipts to you (you set up its billing, or took it over, and no one has taken it over since), we clear your email address on it. Stripe keeps its own payment records, past invoices and receipts, and the cardholder name on your card, under its own legal obligations. The drafting text section 4 mentions is deleted when its 30 days run out. Copies may persist in backups for a limited window.

6. Children

Gasp is not intended for anyone under 13, and mature series, studio access and sending a work inquiry require an 18+ confirmation. If we learn that we hold data about a child below the minimum age we delete it.

7. Cookies and local storage

We use cookies that are strictly necessary for sign-in, and one that remembers that you collapsed the side menu on the studio, account and admin pages, kept for up to a year and removed when you open the menu again. We also use browser local storage for your player settings (volume, captions on or off and their language, focus mode) and the anonymous viewing id described above. The site measurement in section 3 sets no cookies. No advertising or cross-site tracking cookies are set.

8. Email and notifications

Gasp sends email through Resend, our email processor. The sender address does not take mail; a reply goes to support@watchgasp.com, except a reply to an email passing on a work inquiry, which goes to the person who sent the inquiry.

Some emails are part of the service. They are always sent and cannot be turned off:

• A welcome email when you create an account, and another if you become a creator.
• A confirmation when you apply to make series on Gasp.
• A creator invite, when we send you one.
• A studio invite, when a studio owner invites your email address to work in their studio, or Gasp invites it to a studio Gasp set up.
• Studio membership emails: when an owner or an admin removes you from a studio (an admin’s removal gives the reason and also tells the studio’s owners), when your role in a studio changes, when Gasp changes someone’s role in a studio you own, when your seat is paused because the studio’s plan no longer covers it, and when Gasp makes the page of a studio you own public. Joining, a seat becoming active again and a paused seat’s owner notice show only in the bell, and so does a studio crediting you on a series.
• A notice when an admin suspends your account, with the reason.
• A notice when an admin removes your studio access, with the reason.
• A notice, with the reason, when an admin hides your creator page or the page of a studio you own, suspends one of your series, or pauses generation on your account. A series notice goes to the owners of its studio and to its creator while they are still in the studio.
• A notice, with the reason, when an admin changes your name or handle, or the name or handle of a studio you own. When Gasp renames Gasp Studios, its own studio, the notice to its owners gives no reason.
• A notice, with the reason, when an admin removes one of your episodes or series, which happens only after it or its series was suspended, or takes down the Coming soon card of one of your seasons. An episode notice goes to its creator and the owners of its studio; a series or card notice goes to the same people as a series notice.
• The verdict when an episode sent to review is approved, sent back with changes requested, or suspended by moderation, and, for an episode approved to go live at a later time, a notice if it could not go live then. It goes to the episode’s creator and to the owners of its studio.
• A notice when an admin lifts a suspension of your account, a series or an episode, restores a hidden page, or resumes generation on your account. It goes to the same people as the notice it follows.
• Payout emails to a studio’s owners when a payout is sent, fails, or is reversed, when someone starts setting up a payout account for the studio or replaces it, and when Gasp holds a studio’s next payout after changing its owners.
• Studio credit emails to a studio’s owners when Gasp grants the studio credits from its admin tools, with the reason.
• Studio spending emails to a studio’s owners when Gasp pauses the studio’s spending from its admin tools, with the reason, and when it resumes it.
• Studio plan notices to a studio’s owners when Gasp provides, extends or changes the studio’s plan, a week before a plan Gasp provides ends, and when that plan ends; when the studio’s own paid plan replaces it, the notice shows only in the bell.
• Work inquiry emails: when Gasp approves a work inquiry to your creator page, or to a studio you own, while the page takes inquiries, an email passing it on with the sender’s message, name and handle and the project’s details (a reply goes to the sender). If you send a work inquiry, a notice when Gasp passes it on, or a notice with the reason if Gasp declines it or the page stopped taking inquiries first.

Three emails are optional. They are on by default:

• Renders: your clips finished rendering, or one failed.
• New episodes: a series in your favorites published a new episode. Several episodes published close together arrive as one email.
• Studios and creators you follow: a creator or studio you follow launched a new series, premiered a new season, announced a season with a new Coming soon card, or published new episodes of a series, which you hear about at most once per series a day. New episodes and new seasons of a series in your favorites come only as the New episodes email. No notice from a creator or studio you follow about a series rated R or NC-17 reaches you until you have confirmed you are 18 or older, and none is emailed after you unfollow. Notices of the same day that come close together usually arrive as one email, though a Coming soon notice is held a little longer and may come on its own.

You can turn any of them off with the unsubscribe link in the footer of those emails, which works without signing in (your mail app’s one-click unsubscribe works too), or on your notifications page. Turning an email off never turns off the notification inside Gasp: the bell shows everything.

Receipts and invoices for purchases (coins, VIP, credit packs and studio plans) are emailed by Stripe, our payment processor, not by Gasp.

9. Contact

Privacy questions and requests: privacy@watchgasp.com.

Gasp is operated from California, United States. Our mailing address is Gasp, 3770 Shaw Ave Suite 102-226, Clovis, CA 93619, United States.